HOW CAN WE HELP?
Our most asked questions.
I didn't get an email when registering!
I found a roommate, now what?
That's great! Please let us know in the app by going to Settings > Hide my account from matching > Inputting their name > Click Select. Congrats, that's it!
How do I hide my account from search?
Go to Settings > Hide my account from matching > Input a roomie or select "I didn't find a roomie". Your account will now be hidden to anyone searching your community, and you will not be able to see anyone. You are still able to message and edit your profile!
How do I delete my account?
We are sad to see you go! 😞 To delete your account go to Settings > Delete Account> Confirm
What else do you have planned?
While Den Roommates is the only section available now, we are quickly expanding into many other areas of social life at college. Including dating, events, and communities. You'll be fully connected and have everyone at the tips of your fingers. These features will be available by the end of the year.
Please check your junk or spam folders for it there! If you are still having trouble, please fill out our form below and we will get back to you asap.